International Conference on Advances in Business, Management and Law (ICABML) <p>The University of Dubai (UD) is organizing the International Conference On Advances In Business Management And Law- 2017. This conference, which is taking place from November 25 to November 26, 2017, will be attended by international researchers, faculty members, PhD scholars as presenters as well as representatives from reputable Business Schools and Universities from more than 15 different countries.</p> <p>All articles are distributed under the terms of the&nbsp; Creative Commons Attribution License , which permits unrestricted use and redistribution provided that the original author and source are credited. For more information on Creative Commons, please follow this link:&nbsp;</p> <p><strong>Selection and Peer-review under the responsibility of the UNIVERSITY OF DUBAI - DUBAI BUSINESS SCHOOL -&nbsp; ICABML Conference Committee</strong></p> <p><strong>ISSN:&nbsp;2523-6547</strong></p> University of Dubai - Dubai Business School en-US International Conference on Advances in Business, Management and Law (ICABML) 2523-6547 ICABML 2017 Conference Brochure <p>This conference is organized by the Centre for Research &amp; Consultancy at Dubai Business School in collaboration with Dubai Chamber of Commerce &amp; Industry, Academic Consortia of 21 universities in UAE, and AACSB/EQUIS accredited international universities.</p> <p>The theme of the conference is “Research for Business Innovation and Advancement” provides networking opportunities with high profile plenary sessions and PhD Workshops for participants.</p> <p>UD President Dr. Eesa Bastaki, says that such conferences play an immense role in advancing the UAE’s knowledge-based economy as they are in line with the UAE Vision 2021. He added that “research is one of the most important pillars of a knowledge-based, highly productive and competitive economy.”</p> <p>The conference will display full-length research papers including empirical research, quantitative techniques, new models, practice-based research, case studies, and conceptual papers, were invited, in the following areas: Finance, Banking, Insurance, Accounting, Economics, Business Law, Financial Crimes &amp; Money Laundering, International Commercial Arbitration, Management, Leadership, Strategy, and HRM, Marketing, Tourism, E-Commerce, Business Ethics, Big Data Analytics in businesses, Business Intelligence, Innovation and Entrepreneurship and many others.</p> <p>Selected top quality accepted papers are published as conference proceedings. Based on the feedback from the conference attendees, the selected re-submitted 15-20% top-rated papers are likely to be published in the first issue of International Journal on Advances in Business, Management and Law (IRABML). These conference proceedings and the journal are likely to be indexed in SCOPUS and ISI.</p> <p>All articles are distributed under the terms of the&nbsp;<a id="idm45864932004960" href="" target="xrefwindow">Creative Commons Attribution License</a>, which permits unrestricted use and redistribution provided that the original author and source are credited.</p> <p><strong>Selection and Peer-review under the responsibility of the UNIVERSITY OF DUBAI - DUBAI BUSINESS SCHOOL -&nbsp; ICABML Conference Committee</strong></p> Eesa Mohammed Bastaki ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 10.30585/icabml-cp.v1i1.9 Sectoral Evaluation for Economic and Financial Development in Dubai and rest of UAE <p>The paper examines sector specific characteristics to analyse the factors affecting the sustainability of the economies of Dubai and rest of the United Arab Emirates (UAE).</p> <p>The study applies system design to analyse the research questions. Consequently, Zellner’s&nbsp;<a href=";rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=1&amp;cad=rja&amp;uact=8&amp;ved=0ahUKEwixwP-zkZXTAhVoM5oKHaNhAu4QFggYMAA&amp;;usg=AFQjCNFr_BeHY0OoQy_nhb8Xy-2XB6fC7A&amp;bvm=bv.152174688,d.bGs">seemingly unrelated regressions</a>&nbsp;(SURE) technique is used to examine the relative contribution of sectors to the economies Dubai, as an individual Emirate, and the rest of UAE as a group of Emirates using time series sectoral level data for 2001–2015.</p> <p>The study shows that there exists positive interdependencies between Dubai and rest of UAE economies. This signifies that the core competencies across various sectors in Dubai and rest of UAE economies need to be promoted further to have overall diversified impact on UAE economy.</p> <p>The positive sizable impact of the finance sector in Dubai and negative sizable impact in the rest of the UAE provide many opportunities for designing diversification programs for sustained economic development of the entire UAE economy. The small sample size, non-availability of detailed sectoral data in four of the seven emirates constrained the scope of the study for generalization to other economies in the middle east.</p> <p><strong>&nbsp;</strong></p> <p>The study findings are very crucial for identifying structural reforms, to strengthen competitiveness and accelerate private sector-led job creation for nationals, potential on further opening up foreign direct investment (FDI), improving selected areas of the business environment, and easing access to finance for start-ups and SMEs in both the economies.</p> <p>There are very few studies, which have researched the sector specific characteristics to explain the factors affecting the sustainability of the economies of Dubai and the rest of UAE. The study provides insights to the UAE policy makers, for enhancement of policies through development of the key sectors that influence the performance of the two economies. Despite being independent entities though, the seven emirates of the UAE are economically interdependent. Studies on such interactions add unique value to the literature.</p> <p><strong>Keywords:</strong>&nbsp;SURE, GDP, Dubai, UAE, Sectoral Evaluation, Financial development.</p> Sumaiyya Wahid Shaikh Genanew B Worku Ananth Rao, Prof ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 1 29 10.30585/icabml-cp.v1i1.11 Users’ Satisfaction of Public Utility Services – Multivariate System Analysis <p>This research develops a multivariate system framework for assessing user satisfaction of public water utility organization in a developing country and predicts quality, quantity and overall user satisfaction for policy initiatives. The model framework is applied to the data collected by Public Affairs Centre (PAC) based on the Citizen Report Card approach pioneered by it. Wald test confirms that there exits cross equation correlation across quality, quantity and overall users’ satisfaction dimensions. Based on the system model, the study identifies statistically significant factors that explain users’ loyalty to express satisfaction and voice to express dissatisfaction of users. Policy initiatives are proposed on key factors to reduce voice factors set so that the service provider could improve its service delivery. The system model correctly predicts 85% of satisfied customers across quality, quantity and overall satisfaction dimensions.&nbsp;</p> <p><strong>Keywords:</strong>&nbsp;Multivariate, Logit, Discrete choice Model, Public Sector Utility service provider</p> S Sreedharan, Dr G R Poornima Meena Nair, Dr Genanew Bekele, Dr Wathiq Mansoor, Prof Ananth Rao, Prof ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 30 60 10.30585/icabml-cp.v1i1.12 Determinants of Profitability of Islamic Banks of Pakistan – A Case Study on Pakistan’s Islamic Banking Sector <p>The purpose of this study is to find out the determinants of Islamic banks of Pakistan. The author collected data of five Islamic banks of Pakistan over ten years extending from 2006-2015. The independent variables were GDP, Size, Inflation &amp; Liquidity whereas dependent variables were Return on Asset. By using STATA software and employed panel regression, the researcher found that in fixed model effect, there are two significant variables at 5% i.e., size of Islamic banks and liquidity. Liquidity has positive whereas size has negative impact on profitability of Islamic banks. The findings will be helpful for Islamic banking sector to make their policies accordingly.</p> <p><strong>Keywords</strong>: Islamic Banks, Size, GDP, Inflation, Liquidity, Return On Assets</p> Muhammd Asadullah ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 61 73 10.30585/icabml-cp.v1i1.13 The firm lifecycle as a determiant of going private decisions <p>We examine the impact of corporate lifecycle on the likelihood of becoming a voluntary going private firm. We apply the firm’s capital mix as a measure for the stage in a firm’s lifecycle. In doing so, we provide a framework and evidence on firm characteristics of going private firms. We find that the decision to go private depends on the firm’s lifecycle. Young firms, with low retained earnings are more likely to go private than mature or old firms. We also find that relative firm characteristics of going private and non-going private firms are consistent with the findings on relative firm characteristics in M &amp; A activity research for acquirers (bidders, non-targets) vs. non-acquirer (non-bidders, and targets) and that these relative firm characteristics of going private and non-going private firms stay constant throughout all stages of the corporate lifecycle.</p> <p><strong>Keywords</strong>&nbsp;: going private, public to private, voluntary delistings, corporate lifecycle</p> Robert Gutsche Lucia Schroeter ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 74 96 10.30585/icabml-cp.v1i1.14 Interim Measures in International Commercial Arbitration: A Discourse in Continued Uncertainty <p>The paper investigates the problem associated with the issue of interim measures in international arbitration, particularly, the power of arbitral tribunals to grant such measures and to enforce them. After an extensive and detailed analysis of various international arbitration rules, conventions and national systems the research finds that there is a great deal of uncertainty and confusion as to the issues underlying interim measures in international arbitration. In addition, national legislations on arbitration need to be clarified and adjusted to international best practices.</p> <p>&nbsp;</p> <p>One of the main issues which the paper highlights is the limitation on national court’s power to order interim measures. In several cases, it has been recorded that the availability of emergency arbitrator’s provisions under institutional rules may significantly jeopardize the parties’ existing right to seek court-ordered interim measures, which is not in line with what the arbitral institutions had intended upon providing these expediting provisions. Thus, the paper provides suggestions and recommendations towards more certainty in the treatment of interim measures in international arbitration.</p> <p><strong>Keywords</strong>&nbsp;: Arbitration, Interim Measures, Uncertainty</p> Noran Mohammed Al Mekhlafi ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 97 119 10.30585/icabml-cp.v1i1.15 Notion of investment under the ICSID Arbitration: A jurisdictional dilemma between subjective and objective approaches <p>The notion of Investment is one of the most controversial issues trailing the dispute settlement mechanism of International Center for Settlement of Investment Dispute (ICSID). One notable issue surrounding the controversy is identifying an exact definition of investment for the purposes of ICSID Jurisdiction. While some tribunals tend to give effect to the agreement of the parties contained in their contracts or the underlying bilateral investment treaty as giving rise to the ICSID jurisdiction by consent, others tend to subject parties consent into a filtering mechanism based on a certain developed criteria. The aim of the paper is to add clarity to the corpus juris of investment treaty arbitration and provide guidance to the&nbsp; investment treaty tribunals regarding the determination of notion of investment.&nbsp; In doing so, the paper typifies the problem with the notable case of MHS v Malaysia. It then analyzes the two approaches from subjective and objective perspectives. The paper concludes with the proposition that ICSID notion of investment may not necessary lie with either of the two approaches.</p> <p><strong>Keyywords</strong>&nbsp;: Investment, treaties, jurisdiction</p> Nasiruddeen Muhammad ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 120 142 10.30585/icabml-cp.v1i1.16 The Role of E-Recruitment in Attracting Potential Candidates: Evidence from Fresh Graduate Job Seekers <p>The purpose of this study is to investigate the effectiveness of an online recruitment system and its impact on organizational attraction towards fresh graduate job seekers. A sample, comprised of 302 fresh graduate job seekers from the HEC recognized well known business schools in the Lahore region, selected by Stratified Random Sampling through a questionnaire. Since the data was not normal, the Kruskill Wallis test of mean differences was applied. Furthermore, the Macro process tool for Regression analysis was used to investigate the matter of cost effectiveness, ease of use and site quality. It is concluded that E-Recruitment has a positive impact on organizational attraction. However, results also conclude that this positive relation between E-Recruitment and organizational attraction depends on the quality of the recruitment website. So, this study provides useful information for organizations seeking to adopt an E-Recruitment system to attract potential job seekers while concentrating on the quality of the websites.</p> <p><strong>KEYWORDS:</strong>&nbsp;Recruitment, E-Recruitment, Cost Effectiveness, Easy to Use, Site quality, Organizational Attraction.</p> Muhammad Hafeez Umar Farooq ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 156 171 10.30585/icabml-cp.v1i1.18 Improving Emotional Intelligence (EI) using Neuro Linguistic Programming (NLP) techniques <p>Since, Ahmad (2011) who looked at the effectiveness of the alternative techniques of NLP, Time Line Therapy®, and Hypnosis, there has been no further research regarding the effectiveness of NLP. This study improves the said research by ensuring that most of the respondents were not self-selected and ensured the use of other NLP techniques, in the context of improving EI. Although there are many self-development training courses advertised on the internet claiming to be able to improve EI, yet no credible research has been published in peer-reviewed academic journals to show whether such techniques can improve EI. This experimental research involved 35 test subjects and 35 control group subjects. Statistical&nbsp;<em>t</em>-tests revealed that with the test group, there were significant improvements in EI scores after undergoing the training compared with before. There were no significant changes in the control group.</p> <p><strong>Keywords</strong>: Emotional Intelligence, Neuro Linguistic Programming, Experiments</p> Kamarul Zaman Ahmad ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 172 183 10.30585/icabml-cp.v1i1.19 “Can you tell me about the future?” A narrative of the goal-setting process in family business <p>By relying on the taxonomy introduced by Kotlar and De Massis (2013), the present study proposes to investigate the dynamics and the set of goals perceived by the family members strategic for the future growth of their family business. Using an interview approach, the researchers recorded the professional stories of 15 family firm owners and managers. Through the interpretation of the narrative material emerged that the interviewees never mentioned the role that family-centred non-economic goals (i.e., ‘family harmony’, the ‘family social status’ and ‘the family identity’) plays in the performance of the family firms. Contrary, non-family non-economic goals, such as innovation and internationalisation, are considered two keys growth drivers. In particular, if both innovation and internationalisation have equal importance amongst the current goals, internationalisation assumes a greater importance in relation to the future goals of growth.</p> <p>&nbsp;</p> <p><strong>Keywords:&nbsp;</strong>Goal setting process; Family business; Growth Strategy; Narrative analysis</p> Bice Della Piana Alessandra Vecchi Vittoria Marino Mario D'Arco ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 184 200 10.30585/icabml-cp.v1i1.20 Factors affecting Happiness of Expatriate Academicians and Expatriate Non-Academicians in Dubai. <p>The research measures the levels of happiness of expatriate academicians in selected Dubai universities and compares them with happiness levels of non-academic people.</p> <p>A face to face interview followed by a cross-sectional survey was used as a method to collect data from teaching staff from different universities in Dubai and also from the random public working in different business sectors in Dubai.?</p> <p>Happiness is significanlty related to the other factors. There is no significant relationship between knowledge sharing and happiness of academics and well as non-academics.</p> <p>The sample size of the academic group and the study targeted at the population of Dubai city only.</p> <p>The discoveries of the research give helpful recommendations to the administration of Universities to provide better knowledge sharing opportunities among their teaching faculty to improve their happiness levels. It will also provide recommendations for a developmental purpose to University of Dubai and UAE’s “Happiness and Positivity program”.</p> <p>There is no known research that studies the determinants of happiness for academics with non-academics in the UAE.</p> <p><strong>Keywords:</strong>&nbsp;Happiness, Expatriate Academics, Job Satisfaction, Life Satisfaction</p> Majid Wahid Shaikh Kamarul Zaman Ahmad ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 201 214 10.30585/icabml-cp.v1i1.21 Organizational Knowledge Systems Design & Implementation <p>This research paper aims to explain relationships of&nbsp;&nbsp; organization learning (OL), knowledge management (KM), talent management (TM) practices and organizational performance (OP) in order to have excellent understanding of the subject by using in-depth analysis of the extant literature. This research offers mechanisms for Organizational Knowledge Systems (OKS) that will help the entity to apply OKS. The research paper has created a complete mechanism of the OKS then tests the proposed model.</p> <p><strong>Keywords<em>:&nbsp;</em></strong>Organization Learning, Knowledge Management, Talent Management and Organization Knowledge Systems.</p> Abdulmunem AlShehhi Wathiq Mansoor, Prof ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 215 228 10.30585/icabml-cp.v1i1.22 The moderating effect of Moral Values on the relationship between Authentic Leadership and Organizational Citizenship Behavior in the Police Force <p>One of the key issues currently faced by the UAE Police Force is effective leadership. Authentic Leadership is one of the more contemporary theories of leadership and is linked with organizational citizenship behavior (OCB), which is the discretionary behaviors that are not directly stated in the job description. This research also incorporates the theory of person-environment fit, by proposing to examine whether a police employee with high moral values, fits with an authentic leader and a work environment where justice is paramount.</p> <p><strong>Keywords:</strong>&nbsp;Authentic Leadership, Justice, Person-environment fit, moral values, OCB</p> Mohamed Abdelkarim Murad Mohamed Kamarul Zaman Bin Ahmad ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 229 235 10.30585/icabml-cp.v1i1.23 The moderating impact of resilience on the relationship between workplace incivility and turnover intentions: a proposed study in Dubai retail SME’s <p>This is a theoretical paper that aims to explore the determinants of employee turnover intention among retail SMEs in Dubai in terms of incivility (customer, coworker, supervisor) and the mediating role of emotional exhaustion with the moderating effect of resilience.</p> <p>The retail industry in Dubai will be one of the main beneficiaries of the study since it appears that they suffer high turnover intention and cost. Managements and owners of retail SMEs in Dubai would be able to get a better idea of the determinants of employee turnover intention and workplace incivility through the analysis and recommendations developed by the research.</p> <p>Data would be gathered from participants (i.e. employees of retail SMEs in Dubai) who have direct contact with customers, coworkers and supervisors/ management. Viewed in this manner, data gathered would be analyzed in two stages, using descriptive statistics and structural equation modeling using computer software including, SPSS/STATA, AMOS/ Smart-PLS.</p> <p>This paper would elaborate the literature on turnover intention and incivility Subsequently, the research will illustrate the mediating role emotional exhaustion and the moderation effect of resilience among retail SMEs employees in Dubai.</p> <p><strong>Keywords</strong>: Incivility, Turnover intentions, Resilience, SMEs</p> Yasin Shahryari Kamarul Zaman Ahmad ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 236 243 10.30585/icabml-cp.v1i1.24 A study on the impact of strategic HR practices and organizational learning on perceived organizational performance in Sharjah public sectors <p>This paper attempts to present a conceptual framework to understand the importance and impact of strategic HRM practices and organizational learning capability on the overall performance of the organization. At the same time, the role of learning outcomes is also examined in this relationship as an intervening variable. As per the previous research conducted in the area of strategic HRM and organizational performance, it is observed that strategic HRM have a positive impact on the overall performance of the public sector. Alongside, the organizational learning capability and the prevailing learning culture enhances the performance of the organization in terms of innovation and tangible learning outcomes Moreover, strategic HR practices are one of the most important factors to enhance the employee’s skills and maintain them as per the individuals and organizations developmental need in public sector. Thus, the conceptual framework in this study encompasses strategic HRM practices, organizational learning capability and learning culture as independent variables, organizational performance as dependent variable with learning outcomes as an intervening variable.</p> <p><strong>Keywords:</strong>&nbsp;strategic HR practices, organizational learning, learning outcome, innovativeness</p> Amna Salim Alsuwaidi Arun Arunprasad ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 244 265 10.30585/icabml-cp.v1i1.25 The Proactive-Personality with Curiosity Effects on the Innovative Work Behavior mediated by Work Engagement <p>There is an abundance of research that supports the relationship between proactive personality and work engagement and between work engagement and innovative work behaviors. However, there has been no study that examined work engagement as a mediator of the relationship between proactive personality and innovative work behaviors. Similarly, there has been no study that examined work engagement as a mediator between the personality traits of curiosity and exploration, with innovative work behaviors</p> <p>This research examines among other things, the compatibility between proactive personalities of employees, with transformational leadership behaviors of their superiors i.e. the superior-subordinate fit. It also examines the personality trait of openness to experience as a moderator affecting the dependent variable of innovative work behaviors. This study also investigates the possible moderating effect of transformational leadership on the relationship between proactive personality and work engagement. It is hypothesized that when proactive people have superiors that exhibit transformational leadership behaviors, they become even more engaged in their work. Similarly, employees with personality characteristics of curiosity and exploration, become more engaged when they are working under superiors who practice more transformational leadership behaviors, compared with employees whose superiors exhibit less transformational leadership behaviors. It is finally hypothesized that openness to experience will positively moderate the relationship between work engagement and innovative work behaviors such that people who are more open to experience will exhibit more innovative work behaviors when engaged</p> <p>At this stage, this represents a conceptual paper. A full quantitative study will be undertaken which will include instruments in the form of self-administered questionnaires distributed among employees involved in the aviation industry in the UAE.</p> <p><strong>Keywords:</strong>&nbsp;Proactive personality, curiosity, and&nbsp; exploration,work engagement, transformational leadership, openness to experience, innovative work behaviors.</p> Sultan Salem AlShamsi ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 266 283 10.30585/icabml-cp.v1i1.26 Post-Acquisition Integration Strategies– Some illustrative evidence from Chinese acquisitions of Italian luxury firms <p>Outward Foreign Direct Investment (OFDI) from emerging economies has begun to increase significantly and has been growing at a faster pace than FDI from the developed world. This research seeks to assess the impact of Chinese acquisitions and their implications for the Italian firms in the luxury sector. By relying on two in-depth case-studies, this paper presents a cross-case analysis of four Chinese acquisitions in order to provide some in-depth insights into the post-acquisition integration strategies implemented by the Chinese investors in the luxury Made in Italy sector. The study contributes to our understanding of how emerging market firms implement post-acquisition integration strategies when acquiring firms from advanced economies. To this end, the benefits and challenges associated with the post-acquisition integrations strategies implemented by the Chinese investors were identified.</p> <p><strong>Keywords:</strong>&nbsp;OFDI<em>,&nbsp;</em>Chinese acquisitions, Post-acquisition strategy, Integration strategy, Made in Italy, luxury manufacturing sector</p> Alessandra Vecchi ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 284 309 10.30585/icabml-cp.v1i1.27 Global Work Arrangements in the Virtual Enterprise – Some Lessons from Automattic <p>Global work arrangements tend to be particularly problematic for Virtual Enterprises, to the extent that there is a vast literature emphasising the challenges that these companies need to face in identifying, attracting, developing and retaining talent on a global scale. Drawing on the experience of Automattic, the paper outlines how the company has successfully addressed such challenges by implementing Global Talent Management in a very peculiar way. From the findings, it emerges that stemming from their experience there are some exemplary and valuable lessons for companies from all sectors on how to embrace Global Talent Management in a more creative way and the great benefits in terms of efficiency and effectiveness that can flow from doing so.</p> <p><strong>Keywords:&nbsp;</strong>Global Talent Management, Virtual Enterprise, Distributed Company, Automattic</p> Alessandra Vecchi ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 310 332 10.30585/icabml-cp.v1i1.28 A study on the level of stress and the influence of socio-demographic factors on stress level among the working women in the state of Kerala <p>Women play vital roles in the process of decision making both in work place and family. Indian culture considers women as care takers of the family members. In contrary to the traditional notions, women are moving from home maker’s par name to working women. More number of women is entering into workforce that is very much challenging and innovative. Aforementioned state gives a double role to most of the women as working women and house wives without any interval. Here a study is undertaken on the level of stress of women who are in the dual standards of family and profession. The study tries to identify the stressful life faced by women in the society. The result indicates that financial position of the family, travelling time and mode of travelling affect the intensity of stress among the working women. It provides us an opportunity to give suggestions to women in facing and challenging critical situations of their lives effectively.</p> <p><strong>Keywords:&nbsp;</strong>Stress, Working women, Socio-demographic</p> A Harilal V.A Santhosh ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 333 344 10.30585/icabml-cp.v1i1.29 The impact of strategic planning practices on organizational performance in public sectors in Abu Dhabi <p>The growth of any economy is mutually dependent on public and private sectors contribution to the overall success, and can be directly attributed to the strategic planning and execution. The significant growth of UAE economy even during the global recession, is an indicator of robust strategic planning initiatives proposed and meticulously being executed by the respective emirates, in particular Dubai and Abu Dhabi share a greater contribution. Previous studies have mainly focused on the relation in strategic planning of company and performance in some of the global context specific to certain countries. With the onset of growing economic initiatives in UAE, with Abu Dhabi as Nation’s capital, it is extremely important to study the importance of strategic planning and its significance in public sectors. This study attempts to conceptualize the factors determining the performance of Public sectors in Abu Dhabi from the perspective of strategic planning and practices. Strategic planning can share and develop the long-term perspectives. Public sector organizations are increasingly embracing the practices of strategic planning in anticipation that they will translate it to enhance the performances.&nbsp;&nbsp;</p> Mohammed Al Sudain P Arunprasad ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 345 353 10.30585/icabml-cp.v1i1.30 How an Innovative Climate can motivate an Entrepreneur <p>This is a theoretical paper of a conceptual model whose primary aim is to test, how innovative climate, Perceived Net Desirability of Self Employment (NDSE), Tolerance for Risk (TR), and Perceived Feasibility (self-efficacy) of self-employment (SE), could affect self-employment intentions.&nbsp; The model also proposes how Psychological Climate Adjustment, Emotional stability, and Openness to experience, impacts perceptions of the innovative climate of organizations.</p> Saeed Rashed Al Shehhi Kamarul Zaman Bin Ahmad ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 354 367 10.30585/icabml-cp.v1i1.31 Diversity and Inclusion in the Workplace: Employee Perception and Implications for Internal Brand Management <p>The study explores the issues connected with diversity and inclusion in the workplace and their application in internal branding. The authors draw attention to the depth of the problematics and identify the gaps in research results concerning the meaning of diversity management as a method of creating corporate image of the organization, both externally and internally.</p> <p>The purpose of the research is to investigate employees’ perceptions on diversity in the workplace. It will develop insight into and knowledge of the current state of diversity in the workplace in Poland. Secondly, the results of the research are meant to help to accelerate the process of adapting and changing current management practices to meet the demands of a diversifying workforce. Besides, the authors investigate how diversity management can become an effective tool for internal branding as a crucial success factor.</p> <p>In the statistical study, the Mann–Whitney U test was used to assess differences between women and men. In the case of an independent variable related to the position held in the organization, the Kruskal-Wallis ANOVA analysis was used for comparison. In order to assess the relationship between nominal features, the Fisher’s exact test – the chi-squared test was applied with the Yates’s continuity correction for a 2x2 contingency table. For these tables, the contingency coefficient C of correlation was calculated. In the case of the scaled variables, to evaluate the relationship between them and the answers to the questions asked, Spearman’s rank correlation coefficients were calculated.</p> <p><strong>Keywords</strong>: diversity and inclusion, diversity management, internal brand management, employer branding.</p> Aneta Szymanska, Ph.D. Denis Aldighieri ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 368 388 10.30585/icabml-cp.v1i1.32 Analytical Marketing with Collective Perception <p>Social networks, forums and blogs are widely considered as a valuable source of information for many applications and in different domains. Being able to extract, analyze and use the knowledge, opinions and sentiments the users share on the Web can become a competitive advantage for any company or organization. Specifically, information about the feelings and the opinions of the users of a Web community with respect to a product or a service can be useful for marketing.&nbsp; In this context, the concept of collective perception is gaining momentum as a way to process, evaluate and quantify the perception and the sentiment that a community of users share about a given phenomenon. In this work, we propose an approach, based on Fuzzy Logic and Sentiment Analysis techniques, which allows to evaluate, also in a quantitative manner, the collective perception of a Web community with respect to a specific product or service.</p> <p><strong>Keywords:&nbsp;</strong>Collective Perception; Analytical Marketing; Fuzzy Logic; Sentiment Analysis.</p> Giuseppe D’Aniello Massimo de Falco Matteo Gaeta Francesca Loia ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 389 402 10.30585/icabml-cp.v1i1.33 Stakeholder Theory at the Cross Road: A Holistic Model for Business Government and Society <p>Stakeholder theory is one of the most accepted models explaining the business government and society. This short theory paper examines various issues related to the stakeholder theory in terms of several critical tensions, including the scope of the model, justice and efficiency considerations and value co-creation. The main contribution of this paper is to introduce the human factor as a focal point leading the social value co-creation and present profit optimization alternative rather than the profit maximization. Consumer perspective and role overlaps are emphasized and some concluding observations are provided with a suggested holistic model for the business government and society relationship.</p> <p><strong>Keywords</strong>&nbsp;: stakeholder theory, business government and society, value cocreation, Justice, effectiveness</p> Yaprak Anadol ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 403 410 10.30585/icabml-cp.v1i1.34 Determinants of turnover intentions among marketing and sales representatives in the UAE <p>This article identifies four determinants of turnover intentions among the marketing executives and sales representatives (reps).&nbsp; Influence of these dimensions on such employees is investigated in an emerging market’s Fast Moving Consumer Goods (FMCG) distribution environment.</p> <p>Extensive review of the current literature on employee turnover intentions and specific review of turnover intentions among reps and marketing executives are conducted</p> <p>This study identifies four dimensions of determinants of turnover intentions among marketing and sales representatives of FMCG in an emerging market.&nbsp; The results indicate that coordinated efforts by management to satisfy these dimensions lead to decreased turnover among marketing and sales reps of FMCG distributors.&nbsp;</p> <p>This study offers understanding of the determinants of turnover intentions of turnover intentions among marketing and sales reps of FMCG distributors.</p> <p>This article conceptualizes the influence of performance appraisal, developmental pay, talent acquisition and training, and learning and development on turnover intentions of Marketing and sales reps working in FMCG distribution industry.&nbsp; The article contributes to fill the knowledge gaps on the influence of these dimensions on turnover intentions.&nbsp;&nbsp; &nbsp;</p> <p><strong>Key words –</strong>&nbsp;Turnover intentions; Marketing and Sales representatives; Performance appraisal; HR strategies, Developmental pay, Talent acquisition.</p> Eappen Thiruvattal Arun Prasad, Dr ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 411 418 10.30585/icabml-cp.v1i1.35 Why should I trust ICT? An empirical study examining teachers and students usage of ICT for knowledge sharing and seeking <p>The purpose of conducting this study is to examine factors affecting teachers and students trust on ICT and ICT usage behavior for knowledge sharing and seeking.&nbsp; Two empirical studies were conducted; and data was collected from teachers and students of two public sector universities that specifically offer distance learning programs and use ICT for knowledge sharing and knowledge seeking.&nbsp; For study-1, data was collected from 350 students,; whereas for study-2, data was collected from 150 teachers. Statistical tests for descriptive analysis, correlation analysis, confirmatory factor analysis, reliability analysis and mediation analysis were conducted.&nbsp; The mediation results suggested that trust mediates the relationship between facilitating condition (FC) and usage Behavior (UB) for both the studies as proposed. Moreover, trust and intention sequentially mediated the relationship between performance expectancy (PE), effort expectancy (EE), social influence (SI) and UB in both the studies except between EE, SI and UB of study-2.</p> <p><strong>Keyword</strong>: Knowledge sharing, knowledge seeking, Trust, ICT, UTAUT</p> Kausar Fiaz Khawaja, Assistant Professor ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 419 439 10.30585/icabml-cp.v1i1.36 Negotiating and Sharing Capacities of Large Additive Manufacturing Networks <p>This paper focuses on dynamics of productive and demanding nodes for Scattered Manufacturing Networks within 3D Printings contexts. The various nodes issue orders or sell production slots in order to achieve their own aims. An orchestrator coordinates the dynamics along the network according to principles of sustainability, equated shared resources and transparency by managing communication activities among nodes. In particular, suitable tradeoffs occur by a unique framework that, with the aim of optimizing the overall costs, suggests either logistics paths along the network or negotiation policies among nodes in order to reallocate resources. Numerical examples present the proposed approach.</p> <p><strong>Keywords:&nbsp;</strong>Industry 4.0, Additive Manufacturing, Sharing Capacities, Operation Models, Optimization of networks</p> <p><strong>JEL Codes:</strong>&nbsp; C02; O21 and P40</p> Massimo De Falco Luigi Rarità Abdallah Asan Alalawin ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 440 466 10.30585/icabml-cp.v1i1.37 Profiting from the Authorized Economic Operator Paradigm in the Era of Global Value Chains: A Conceptual and Legal Analysis <p>This paper analyses the conceptual and legal development of the Authorized Economic Operator (AEO) paradigm over the past three decades. Compliance management, supply chain security and trade facilitation are found to be the underlying objectives behind AEO programs. The paper examines the dynamics of global value chains (GVCs) and concludes that AEO programs are beneficial to GVCs. The Revised Kyoto Convention, The SAFE Framework of Standards and the Trade Facilitation Agreement are identified as the basic international legal (and regulatory) framework that guides AEO programs.</p> <p><strong>Key words</strong>: Authorized Economic Operator;&nbsp; Global Value Chains;&nbsp; Supply Chain Security; Trade Facilitation; Customs Compliance Management.</p> Edward Kafeero ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 467 476 10.30585/icabml-cp.v1i1.38 Financial Performance Comparison of Islamic and conventional banks in the United Arab Emirates (UAE) <p>This paper examines the financial performance of Islamic and commercial banks in the United Arab Emirates (UAE). The paper gives an empirical insights and comparisons between the performance of Islamic and conventional banking sectors.&nbsp; The sample of the study consists of 5 fully-fledged Islamic banks and 14 conventional banks working in the UAE under the period 2011-2014. The study uses descriptive analysis, correlation, independent sample t test and multiple regression analysis to assess the performance and to compare between both types of banks. The Return on Assets (ROA) is used as proxy for profitability for both types of banks while bank size (log A), liquidity, capital adequacy, financial risk and operating efficiency as proxies for financial performance for both types of banks. The results showed that there is no significant difference between Islamic banks and conventional banks in terms of profitability (ROA) while there is a significant difference between Islamic and conventional banks in terms of liquidity, operation efficiency, capital adequacy, and financial risk. Further, the results indicated that the Islamic banks have higher operating efficiency, bank size and more liquidity than their counterparts of UAE. However, conventional banks are found to have better capital adequacy ratio than Islamic banks. In terms of financial risk, Islamic banks are found to have higher five times than conventional banks which may reflect challenges in the area of risk management in Islamic banks.</p> <p><strong>Keywords</strong>: Financial performance, Islamic banks, Conventional banks, ROA, UAE.</p> <p><strong>JEL Classification</strong>: A10, E60, G21</p> Mosab I Tabash Ali T Yahya Asif Akhtar ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 477 494 10.30585/icabml-cp.v1i1.39 Ethical Stochastic Objectives Programming Approach for Portfolio Selection <p>The paper develops an ethical multiple stochastic objectives approach to address the ethical portfolio selection problem in the stochastic environment under the Shari’ah compliant framework. Two random objectives considered in this paper which are maximizing portfolio return and maximizing social welfare of portfolio. The risk of portfolio is measured by covariance matrix of total return. The ethical stochastic objectives program approach is based on goal programming approach, a chance constrained approach and&nbsp;<em>Shari’ah</em>&nbsp;compliant framework. The model is applied on 60 stocks including conventional and Islamic securities in GCC. The results show that, portfolios with higher proportion of ethical Islamic securities in the portfolio and with higher expected loss the higher is the portfolio performance in terms of Sharpe measure.</p> <p><strong>Keywords:</strong>&nbsp;<em>Shari’ah&nbsp;</em>compliant, Ethical investment, Goal programming, Multiple objectives, Stochastic Multiple objectives programming, Chance constrained approach, Sharpe index as portfolio performance measure.</p> Noushin Bagheri Fouad Ben Abdelaziz Ananth Rao, Prof ##submission.copyrightStatement## 2017-12-24 2017-12-24 1 1 495 505 10.30585/icabml-cp.v1i1.40